Our self service runs 24 hours a day, 7 days a week

Our aim is to help you as quickly and efficiently as possible.

In this section you will find quick links to guides on how to get the most from your mobile, links to areas on mobile rate plans, information about us as a company and much more. We have also provided useful telephone numbers and an opportunity to email us directly.

Please follow the links to ensure a pleasant uninterrupted service.

Track Order
Mobile Rate Plans - Personal
Mobile Rate Plans - Business
DigiHomeplus Rate Plans
Payment Methods
FAQS

Customer Services Team

Toll free from anywhere in Australia 1300 666 000

Lines open Monday to Friday 9:30am - 5:00pm AEST

Email us customerservice@amdtelecom.com.au most enquiries will be answered within 24 hours

Mobile Number Portability

Toll free from anywhere in Australia 1300 666 000

Lines open Monday to Friday 9:30am - 5:00pm AEST

Email us mnp@amdtelecom.com.au most enquiries will be answered within 24 hours

Credit Department

Toll free from anywhere in Australia 1300 666 000

Lines open Monday to Friday 9:30am - 5:00pm AEST
Email us credit@amdtelecom.com.au most enquiries will be answered within 24 hours

Customer Complaints

Toll free from anywhere in Australia 1300 666 000

Lines open Monday to Friday 9:30am - 5:00pm AEST
Email us complaints@amdtelecom.com.au most enquiries will be answered within 24 hours

Have you checked these links?

Get your account balance, copies of old bills for Mobile customers only
Mobile Pricing and Service Charges - Personal
General billing inquiries
Optus ZOO
Mobile Phone Insurance
Frequently Asked Questions
International Call Rates
Mobile Service Application Form
MNP Service Application Form
MNP Change Ownership Form